We only ship within the United States (excluding Alaska and Hawaii) and the to District of Columbia at this time.

Our products are made to order and are processed and shipped within 5-8 business days.

Shipping is calculated during checkout. Free shipping is offered on orders over $80. You will receive an email with a tracking number once your order has been shipped. Please make sure your shipping address is correct before submitting your order. We cannot be responsible for orders shipped to a wrong address due to a discrepancy. Please be advised that delivery delays may arise that are beyond our control, however, we will be happy to assist you with locating your package. In the event of a delay, please contact us at support@degaco.online

Orders over $80 will automatically ship for free, excluding tax.

If you are in a rush, please email us at support@degaco.online and we will try to help.

Please visit our Candle Care section for details.

We are unable to offer any returns or exchanges at this time. We completely understand that packages may become damaged during transit. If you receive the wrong item or a damaged item, please contact us via email within 2 days of delivery with photographic proof of the damaged product, so we may relay those details to the courier service and make it right. Please feel free to contact us with any questions or concerns at: support@degaco.online

Yes! Please email us at support@degaco.online with your custom inquiry.